Shipping Policy 2017-05-11T17:13:05+00:00

Shipping Policy

Our logistics partner is Delhivery and you can track your shipment on www.delhivery.com. For any more assistance kindly email us on [email protected]
We ship all over India.
Right now we only ship within India. If you are stay out of India there are two options for you to get access to Tot Labs Products:
1. You can instantly download files from my web store. These products are in PDF formats that will be emailed to you instantly upon payment. You need to download, print / laminate. Please note the Instant download facility will be available from 25th July 2016.
2. If you have a bulk order to be shipped internationally, please write to me on [email protected] with your requirements and order details. You will have to bear the International shipping costs at the actuals. These will be shared with you before payment.
Our goal is to ship your complete order within 2-3 business days. For certain postal codes the delivery may take a little longer than usual.
Based on your location (within India), it will take anywhere between 5-7 working days for the products to reach at your door step. In a few cases, the delivery may be delayed depending on the availability of the item. You’ll of course be kept updated in either case.
We will offer you a refund / product exchange in an unfortunate situation where you may have received damaged product (due to the transit). Our return policy is valid for 7 days from the date of purchase. To be eligible for a return / product exchange, your item must be unopened and unused. We will require an image of the damaged good to be sent on mummadiarie[email protected] with the subject line “Request for product return due to in-transit damage”
We accept all debit cards and credit cards and our payment partner is Instamojo.
Currently we do not provide COD option.